Last updated: March 7, 2026
Panoee Corp (“Panoee”, “we”, “us”, or “our”) operates the website panoee.com and provides a software platform that allows users to create, manage, and share virtual tours. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our services. It also describes your rights regarding your personal data.
Panoee Corp is registered in the United States.
Panoee, Corp
651 N Broad St, Suite 201
Middletown, New Castle, Delaware, United States
Employer Identification Number (EIN): 61-2180882
Email: neo@panoee.com
Information We Collect
When you use Panoee, we collect certain information necessary to operate the platform.
Account Information
When you create an account, we store basic information such as your name and email address in our database. This information is required to provide account access and communicate with you regarding the service.
User Content
Panoee allows users to upload panoramic images and other assets required to create virtual tours. These files and associated metadata are stored on our infrastructure to enable the creation, hosting, and sharing of virtual tours.
Billing Information
Payments for Panoee services are processed by a third-party payment processor. Panoee does not store payment card details or billing credentials on our servers. All billing information is handled directly by Stripe in accordance with their privacy and security policies.
Session Cookies
We use cookies that are necessary for authentication and maintaining login sessions. These cookies allow users to remain logged in while using the platform.
We do not collect or store IP addresses, device identifiers, or detailed usage analytics within our own systems.
How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage user accounts
- To provide access to the Panoee platform and its features
- To host and deliver user-created virtual tours
- To communicate with users regarding service updates or account issues
- To process payments through our payment provider
- To maintain platform security and functionality
Sharing of Information
Panoee does not sell or rent personal data. However, some information is processed through trusted service providers that help us operate the platform.
We may share information with the following third-party services:
Stripe
Used for payment processing and subscription billing.
Amazon Web Services (AWS) and CloudFront
Used to store user-uploaded content and deliver files through secure cloud infrastructure.
Google Analytics
Used to analyze general website traffic and understand how visitors use our website.
tawk.to
Used to provide live chat support for users visiting our website.
Amazon Simple Email Service (AWS SES)
Used to send account-related emails such as account verification or service notifications.
These providers process data according to their own privacy policies and applicable data protection regulations.
Public and Protected Content
Panoee allows users to control how their virtual tours are shared.
Users may choose to:
- publish tours publicly
- restrict access using password protection
- keep tours private within their account
If a tour is published publicly, the content may be accessible to anyone who has the public link.
Data Retention
We retain personal data only for as long as necessary to provide the service.
If a user deletes their account, all associated personal data and uploaded content will be permanently removed from our systems, except where retention is required for legal or accounting purposes.
Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our infrastructure is hosted on secure cloud services designed to protect stored information.
International Data Processing
Panoee operates globally. By using our services, you acknowledge that your data may be processed and stored in cloud infrastructure that may be located outside your country of residence.
Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or other regions with similar data protection laws, you may have the right to:
- request access to your personal data
- request correction of inaccurate information
- request deletion of your personal data
- object to certain processing activities
- request data portability
Requests regarding personal data can be sent to: neo@panoee.com
Cookies
Panoee uses only essential cookies necessary for authentication and maintaining user login sessions. We do not use cookies for advertising or behavioral tracking.
Children’s Privacy
Panoee does not specifically target or market its services to children. Users should ensure they comply with applicable laws regarding the use of online services.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the service or legal requirements. Updated versions will be posted on this page with a revised “Last updated” date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, you can contact us at:
Panoee, Corp
651 N Broad St, Suite 201
Middletown, New Castle, Delaware, United States
Email: neo@panoee.com
