Why is my account still free even though I recently subscribed?
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Last updated: August 23, 2025
There could be a temporary issue with your browser causing the account to still appear free. Here are two ways to try and fix it:
- Clear your browser cache and reload the page. This removes temporary files that might be causing the information to display incorrectly.
- Try logging in using an incognito or private window. This creates a fresh browsing session that doesn’t use any cached data